Real Estate / Hospitality / Tourism
Property Management Platform – Tourism Rome
A complete property management and booking platform for tourism operations in Rome, focused on direct bookings, owner workflows, and operational efficiency.
Results
- +140% total bookings in six months
- +65% direct bookings
- −90% double bookings
- +50% operational efficiency
The challenge
The client was managing bookings, guest communication, owner reporting, and on-ground operations with disconnected tools. The result was frequent double bookings, slow guest communication, limited direct bookings, and poor visibility for property owners.
Our solution
We mapped the full workflow from inquiry to checkout and built a custom platform with real-time availability sync, automated guest communication, an owner dashboard, payment flows, maintenance tracking, and a mobile workflow for on-ground staff.
Overview
A growing property management company in Rome needed a complete platform overhaul to scale bookings, reduce operational errors, and improve communication with guests and property owners.
What we built
We mapped the full workflow from inquiry to checkout, then built one custom platform around it:
- Real-time availability sync
- Automated guest communication
- An owner dashboard
- Payment flows
- Maintenance tracking
- A mobile workflow for on-ground staff
Results in six months
Within six months, the platform produced a 140% increase in total bookings, 65% growth in direct bookings, a 90% reduction in double bookings, and a 50% improvement in operational efficiency.